Welcome to the Customer Engagement Hub!
Executive Briefing Center
The Executive Briefing Center (EBC) in Redmond, Washington, offers executive-level engagement with high-caliber engineering, sales, industry, and business-function leadership from across Microsoft. We collaborate with customers to identify transformation opportunities, inspire them with showcases of Microsoft’s innovation and practical thought leadership, and provide immersive demos featuring proven solutions.
Microsoft Innovation Hub
The new name for MTC
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The Hub for innovation on the Microsoft Cloud. A global network of over 40 locations for strategic and major accounts to deliver deep technical engagement and help tackle real challenges, focused on delivering business outcomes. Experienced cross-workload technical architects use proven methodologies to create a vision from customer priorities and a strategy that connects ambition to technology. Risks are also tested and mitigated with rapid prototyping. Which engagement type is right for my customer?
Experience Centers
Experience Centers are world-class, regional centers that aim to bring the best of our customer engagement programs—from the EBC to the Hub—under one roof. Experience Centers house a portfolio of offerings and programs that enable high-touch, deep engagement with the region's customers. Our customers have the opportunity to tailor a program drawing from a robust content catalog, an extensive set of technology experiences, and a variety of activities delivered by our in-house technical architects.
Industry Experience Center
The Industry Experience Center (IEC) is Microsoft's premier experience facility, showcasing realistic industry scenarios to solve today's challenges. We demonstrate how Microsoft technologies and partner solutions can disrupt the industry and bring tech intensity to life.
Select "Request Facility/Resource Request" for special events,filming,summits
