Welcome to the Customer Engagement Hub!
Executive Briefing Center

The Executive Briefing Center (EBC) in Redmond, Washington, accelerates top opportunities by featuring Microsoft’s experts. We explore customer AI transformation opportunities, showcase Microsoft’s solutions, and deliver immersive demonstrations.
Microsoft Innovation Hub

The Hub for innovation on the Microsoft Cloud. A global
network of over 40 locations for strategic and major
accounts to deliver deep technical engagement and help
tackle real challenges, focused on delivering business
outcomes. Experienced cross-workload technical architects
use proven methodologies to create a vision from customer
priorities and a strategy that connects ambition to
technology. Risks are also tested and mitigated with rapid
prototyping.
Which engagement type is right for my customer?
Experience Center

Regional executive briefings at Experience Centers in Munich, Singapore, and Silicon Valley feature experts and immersive demonstrations to accelerate AI transformation for customers and partners.
Industry Experience Center
The Industry Experience Center (IEC) is Microsoft's premier experience facility, showcasing realistic industry scenarios to solve today's challenges. We demonstrate how Microsoft technologies and partner solutions can disrupt the industry and bring tech intensity to life.
Note: If your IEC tour is part of a larger EBC briefing, do NOT submit a separate request here.

To ensure your request meets the required criteria, please review the qualification information below.
Qualification Criteria
- Attached billed or consumption pipeline must be qualified and in the Open state (MCEM stages 2-3)
- Estimated close date within 18 months of the requested engagement date
- Listen & Consult engagements require area leadership sponsorship
Minimum Aggregate Pipeline Thresholds
Your request must meet or exceed the following thresholds for the selected location:
- Executive Briefing Center: $15M
- Regional Experience Centers: $3M
- Innovation Hub: Enterprise customer with cross-solution challenge
Based on the inputs provided, final qualification will be done bythe
site director.
Click "OK" to proceed.
If your IEC tour is part of a larger EBC briefing, do NOT submit this request and contact your engagement program manager.